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Inside sales representative

Hemel Hempstead
Blackhawk Network (BHN) Europe
Inside sales representative
Posted: 6 September
Offer description

Overview

Job Title: Inside Sales Representative

Contract: Permanent

Workplace: Hybrid – 2 days in office per week in Hemel Hempstead Office

Hours: 35 hours per week

Reports to: Snr Director, Inside Sales (Incentives)

We’re seeking a commercially minded Inside Sales Representatives, with a strong focus on administration as well as sales to join our UK Transactional Sales Team. You’ll be responsible for driving revenue growth and maximising value from an established portfolio of B2B clients.

You’ll take full ownership of a defined client base, engaging consultatively to uncover client needs, grow account value, and deliver impactful BHN solutions. This is a dynamic, hands-on sales role with a strong emphasis on account development—perfect for someone who thrives in a fast-paced, growth-focused environment.


Responsibilities

* Administrative Support: Provide essential administrative support to the sales team, including CRM updates, report generation, scheduling client meetings, preparing sales documentation, and coordinating internal communications to ensure smooth operational execution.
* Account Ownership: Manage and grow a small portfolio of mid-market to enterprise-level clients across diverse industries, ensuring long-term retention and satisfaction.
* Revenue Growth: Identify and execute upsell, cross-sell, and renewal opportunities to consistently increase account value and meet sales targets.
* Strategic Sales Engagement: Act as a trusted advisor by delivering proactive, solution-led sales conversations and engaging with senior stakeholders.
* Account Planning: Develop and implement strategic account plans aligned with client objectives to drive mutual success and long-term growth.
* QBRs & Value Reviews: Lead structured quarterly business reviews to showcase ROI, reinforce value, and uncover new opportunities for expansion.
* Stakeholder Development: Explore untapped potential within accounts using data insights, while building strong, multi-level relationships across client organisations.


Qualifications

* Administrative Efficiency: Proficient in managing CRM systems, coordinating meetings, preparing sales documentation, and supporting day-to-day sales operations to ensure smooth execution.
* Proven Account Management Experience: Handling mid-market to enterprise clients with a focus on retention and satisfaction.
* Sales & Revenue Growth Knowledge: Demonstrated success in upselling, cross-selling, and renewals to meet or exceed targets.
* Consultative Selling Skills: Ability to lead solution-led conversations and engage senior stakeholders as a trusted advisor.
* Strong Analytical & Planning Abilities: Skilled in developing strategic account plans and using data insights to uncover growth opportunities.
* Excellent Communication & Presentation: Confident in leading QBRs, articulating ROI, and building multi-level client relationships.


Benefits

* Work-Life Balance: 25 days annual leave plus additional appreciation days, birthday time off, and volunteering leave.
* Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
* Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards.
* Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health.
* Recognition: Participate in Flyers, our leading recognition program with financial rewards.


Candidate Journey

* Stage 1: Shortlisting of suitable candidates
* Stage 2: Screening Call
* Stage 3: Interview(s) with Hiring Manager(s)
* Stage 4: Feedback/Hired

Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career!

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