IProov is the world leader in biometric verification, working with notable clients such as the US Department of Homeland Security, the UK Home Office, NHS, Eurostar, the Australian government, Singapore government, UBS, and more.
We value diversity, equality, and inclusion, fostering a culture where individuals of all backgrounds feel confident, included, and empowered to contribute fully.
The Role
Reports to: Biometric Operations Lead
Location: London, UK (Hybrid - at least once a week)
Compensation: £40k-£45k (Base) + 10% Performance Bonus + Equity + Benefits
We are hiring a Biometric Operations Analyst to join our Science team as we scale rapidly.
Responsibilities include:
* Optimising the biometric platform by understanding configuration and model impacts, identifying under-performing models, and collaborating with product teams.
* Facilitating deployment of new biometric systems/models, evaluating performance, and tracking progress.
* Designing and utilizing analysis and diagnostic tools, collaborating with Data Team, and working to eliminate bias.
* Investigating customer concerns, managing tickets, and analyzing performance issues.
* Working with Product and Engineering teams to assess risks associated with front-end changes.
Requirements:
* Experience with BigQuery for handling large datasets and query optimization.
* Understanding complex systems and component interactions.
* Analytical, organized, and excellent communication skills.
* Problem-solving mindset and eagerness to learn.
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