IT Technician
Tipton
£30k per annum
Full-time – 40 hours per week
Temporary on going (possibility that it could turn into a permanent opportunity)
Immediate start!
We are currently recruiting for a IT Technician, for one of our well-established and industry leading clients in the Tipton area. Our client is looking for a candidate who has experience in a similar position previously.
Job responsibilities:
Provide technical support to the employees across all areas of the business.
Address hardware and software related issues promptly and in a timely manner and trouble shoot any issues.
Use the ticketing system to track, identify root causes, and implement appropriate solutions.
Prepare hardware devices including desktops, laptops, printers, etc and ensure they meet company standards.
Maintain an accurate and up to date inventory of hardware assets.
To install and configure software applications
To work in collaboration with the IT Manager and liase with other teams in order to highlight and assess needs.
Provide guidance to staff on software usage.
Regular use of the management system to track hardware, software and warranty licenses.
Support with procurement activities relating to IT.
Regularly perform maintenance tasks and system check.
Create and maintain a checklist of routine maintenance checks.
Escalate complex issues to the IT Manager.
Person specification:
At least three years’ experience in a similar role.
Be able to multitask and prioritise your workload.
Be able to communicate effectively both verbally and written.
Have excellent problem-solving skills.
Proficiency in using ticketing systems for incident management and tracking.
Strong knowledge of hardware and software installation, configuration, and troubleshooting.
Fluency in both written and spoken English and local language.
What happens after you apply for this role?
Applications will be reviewed within 3 working days, however as we are receiving high levels of applications, if you have not been contacted after 5 days of sending your CV unfortunately your application has been unsuccessful on this occasion. If successful you will be contacted by a consultant to discuss your application and CV further. There’ll also be a chance for you to ask us any questions you may have about the role