At American Express, our culture is built on a 175-year history of innovation, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Travel & Lifestyle Services (TLS) Opus is a Global Customer Relationship Management platform that enables our Travel Representatives to service our Centurion and Platinum Card Members.
We are looking for a talented Software Engineer to help us build upon our history of innovation and delivery as we expand our team and continue to forge a digital-first TLS.
You will be working within your own agile engineering team in close collaboration with the product owners to deliver high-quality features to your servicing colleagues.
As a Software Engineer, you’ll help to build world class software through consistent development practices (tools, common components, and documentation). You’ll contribute to the design, development, troubleshooting, debugging, evaluation, modification, deployment, and documentation of software and systems that meet the needs of customer-facing applications, business applications, and/or internal end user applications.
Key Responsibilities:
1. Produce high quality code to develop new features and resolve bugs
2. Write meaningful and extensive tests to demonstrate that our code meets our users’ requirements
3. Ensure that the application is flexible, performant, and able to scale to meet our global users demands
4. Ability to work effectively and independently, in a senior capacity, as part of an agile team to help the team achieve its goals
5. Critically review code as part of our pull request process
6. Deploy applications to test and production environments using CICD tools (i.e.,Github Hooks)
7. Contribute creatively to the solutioning of new work and be comfortable challenging the decisions and architecture of the application
Minimum Qualifications:
8. Professional software development experience and/or comparable experience
9. University degree in a related field (i.e., computer science or computer engineering) and / or equivalent industry background
10. Experience working as part of an agile engineering team and contributing to regular agile ceremonies
11. Experience working with JavaScript, ReactJS, NodeJS
12. Extensive hands-on experience in API design and development
13. Programming, testing, and application design experience in JavaScript, React will be a plus
14. Comprehensive experience in utilising and configuring cloud + CI / CD technologies, and how to get code into production quickly and reliably
Employment eligibility to work with American Express in UKis required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
15. Competitive base salaries
16. Bonus incentives
17. Support for financial-well-being and retirement
18. Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
19. Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20. Generous paid parental leave policies (depending on your location)
21. Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
22. Free and confidential counseling support through our Healthy Minds program
23. Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.