We are currently looking for an experienced Content Designer to join a major Microsoft 365 Copilot programme within a large Higher Education environment.
This is a fantastic opportunity to work on a high-profile digital enablement initiative focused on improving the way academic, student and professional services teams adopt and utilise AI-powered tools across Teaching & Learning.
Working closely with Human-Centred Design specialists and academic stakeholders, you will be responsible for creating clear, engaging and user-focused content that supports adoption, learning and real-world use of Microsoft Copilot tools.
Key Responsibilities:
* Design and develop user-centred content, guidance and learning materials
* Create training content including guides, walkthroughs, learning pathways and scenarios
* Translate complex technical concepts into simple, practical and accessible content
* Work closely with HCD, academic and programme stakeholders
* Support content across multiple channels including workshops, self-service resources and digital platforms
* Apply accessibility and inclusive design principles throughout
* Iterate and improve content based on feedback and user insights
Key Skills & Experience:
1. Proven background as a Content Designer, UX Writer, Content Strategist or similar
2. Strong understanding of User-Centred Design / Human-Centred Design pr...