*SPONSORSHIP AND ACCOMMODATION CAN BE PROVIDED IF REQUIRED **
** Company car can also be provided **
Please read description carefully
Coffee Shop Manager – Croydon Central
About Us
We are an independent coffee chain with several successful branches across South London, known for our exceptional hospitality, quality food and drinks, and unique customer experience. We are now launching an exciting new flagship project in the heart of Croydon Central – an area with a footfall of over 12 million people per year. This is a rare opportunity to be part of a high-profile opening and take full ownership of running a busy, dynamic coffee shop.
The Role
We are looking for a passionate, hands-on Coffee Shop Manager who will take full control of the day-to-day running of our new branch. This role is ideal for someone ambitious, reliable, and business-minded – a manager who will treat the shop as their own, drive performance, and deliver an outstanding customer experience.
Key Responsibilities
* Full day-to-day management of the coffee shop, ensuring smooth operations at all times
* Recruitment, training, supervision, and motivation of staff to deliver excellent service
* Preparing and managing staff rotas bi-weekly, ensuring adequate cover at peak times
* Stock management: placing orders, monitoring inventory, and carrying out regular stock counts
* Ordering fresh pastries and other food items from suppliers
* Driving to cash & carry (2–3 times per week) for stock purchasing – driving licence is essential
* Ensuring the highest standards of food safety, hygiene, and cleanliness are consistently met
* Building customer relationships, gathering feedback, and reporting directly to the owners
* Monitoring sales performance, controlling costs, and achieving agreed targets
* Implementing new ideas, seasonal promotions, and local marketing initiatives to drive business growth
* Handling staff issues, customer complaints, and operational challenges professionally
* Acting as the keyholder with full responsibility for opening, closing, and security of the premises
What We're Looking For
* Proven experience as a manager or supervisor in a coffee shop, café, or hospitality environment
* Strong leadership skills with the ability to motivate and build a positive team culture
* Highly organised with excellent time management skills
* Customer-focused with a hands-on, can-do attitude
* Business-minded, proactive, and able to take initiative to improve operations
* Driving licence and access to a car (essential)
* Ability to work under pressure in a busy, high-footfall environment
* Flexibility to work 6 days a week with one day off (or 5 days/2 days off depending on agreement
What We Offer
* Opportunity to manage a brand-new flagship branch in a high-profile location
* Competitive salary with performance-related incentives
* Chance to grow with an expanding independent coffee chain
* Support from the owners, but with full autonomy to run the business day to day
* A fast-paced, exciting working environment with strong career development potential
Job Types: Full-time, Permanent
Pay: £24,420.00-£35,000.00 per year
Benefits:
* Casual dress
* Company car
* Discounted or free food
* Employee discount
* Free or subsidised travel
* Free parking
* Gym membership
* On-site parking
* Referral programme
* Store discount
* UK visa sponsorship
Work Location: In person