Whisky Sales Ambassador (Edinburgh Airport)
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Do you thrive in a sales environment, have a passion for our premium spirits and a talent for building genuine connections?
What you’ll be doing
* Showcase your whisky knowledge and charisma by actively engaging travellers and converting interest into sales
* Build trusted relationships with High Net Worth and Collector clients, both inside and outside the airport
* Deliver outstanding customer service, anticipating needs and creating memorable brand experiences
* Drive sales with purpose, surpassing key performance metrics and always looking for ways to outperform
* Utilise marketing materials and promotions to identify upselling opportunities
* Lead product sampling initiatives and provide expert serve suggestions tailored to the season
* Continuously develop your expertise through training and independent research into the Ian Macleod range
Who we’re looking for
* Energetic and approachable communicator with a natural ability to connect and captivate passengers through confident storytelling and product knowledge
* Real passion for our IMD product portfolio, including gin for upselling opportunities
* Highly knowledgeable and passionate about the Scotch Whisky category
* Provides excellent customer service in an airport retail setting
* Strong communication for internal and external stakeholders
* Flexible working attitude
* Strong organisational skills
* Proactive in driving sales while enhancing brand presence and passenger experience
* Comfortable and confident working in a fast‑paced, busy airport environment
* Be part of a dynamic and innovative team that values creativity and collaboration
* Opportunity to work with leading brands and make a significant impact on their growth
* Competitive salary and benefits package
* Continuous learning and development opportunities
Hours and Working Pattern Details
Scheduled Hours: Friday‑Monday 06:00–13:30 & Tuesday 11:30-19:00 (30 min unpaid break daily) – Shift pattern able to be reviewed
Other: Travel allowance/airport parking permit will be provided
Background checks
As this role will be based exclusively at Edinburgh Airport, the successful candidate will be subject to background checks and security clearance prior to commencing employment.
Next Steps
If after reading through, you feel that this opportunity lights a fire, then we would love to hear from you! Please remember that you will need to clearly demonstrate how your skills and previous experiences are a perfect fit to what we are looking for. If you have all of what we are looking for combined with a positive, fun and engaging personality and attitude, then do get in touch!
Application
We are currently carrying out system maintenance on our online recruitment portal, so to apply for this opportunity, please send your CV and tailored cover letter directly to recruitment.activities@ianmacleod.com.
Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received, so our recommendation is that you apply early to ensure you do not miss out.
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