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We are seeking a motivated and results-driven Cold Caller to join our sales team. The primary responsibility of this role is to generate leads by reaching out to prospective clients and introducing them to our SaaS-based business applications. The ideal candidate will be a persuasive communicator with a passion for sales, who thrives in a fast-paced environment.
Salary: £30,000 per annum with commission structure and performance bonus.
Based: Manchester - M33
Key Responsibilities:
* Proactively make outbound calls to prospective customers and businesses and promote our software business applications.
* Generate new sales leads through cold calling and following up email campaigns
* Qualify leads by identifying potential customers' needs and budget and scheduling product demos or further discussions for qualified prospects with the account management team.
* Achieve daily, weekly, and monthly lead generation targets.
* Handle objections and rejections professionally, turning challenges into opportunities.
* Collaborate with the sales and marketing teams to refine lead generation strategies.
Product & Service Knowledge:
* Stay updated on the company’s software and services
* Explain technical products and services in a clear, non-technical manner to potential customers.
* Keep track of industry trends and competitor offerings.
Customer Relationship Management:
* Build and maintain strong relationships with potential and existing clients.
* Maintain an organised database of leads and track all call activities in the CRM system.
Sales Targets & Reporting:
* Achieve and exceed sales targets and KPIs set by management.
* Provide regular reports on sales activities, lead conversions, and pipeline progress.
* Work closely with the sales team to optimise sales strategies.
* Work with marketing teams to align sales strategies with promotional campaigns.
* Attend sales training and workshops to improve product knowledge and sales techniques.
* Provide feedback to management on customer needs, challenges, and potential improvements.
Essential Skills & Qualifications:
Education & Experience:
* Minimum of 3 years in telesales, preferably in IT, technology, or SaaS sales.
* A background in IT sales, business development, or account management is advantageous.
* Experience using CRM systems.
Technical & Sales Skills:
* Strong understanding of IT products, services, and emerging technologies.
* Excellent communication and persuasion skills.
* Ability to handle objections effectively.
* Strong organisational skills with attention to detail.
Personal Attributes:
* Self-motivated and target driven.
* Resilient, confident, and persistent in sales efforts.
* Customer-focused with a problem-solving mindset.
* Ability to work independently and as part of a team.
* Experience selling Dynamics 365 CRM, SuperOffice.
* Understanding of enterprise sales processes.
* Familiarity with sales automation tools.
* Competitive salary with commission/bonus structure.
* Ongoing training and career development opportunities.
* Company incentives and performance-based rewards.
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