Job Description
Office Based - Weekly Paid
Our client is in urgent need for up to 2 x Housing Officers to start immediately (once onboarding checks and DBS have been completed). The duties will include :
* To deliver a High Quality Housing Service to the needs of existing and future Tenants
* Have a reactive approach to all emergencies, ensuring full support to the Victim
* Have a reactive approach to all emergency repairs and attend site if required
* Work with Housing Manager to highlight and investigate potential Tenancy Fraud
* Provide Housing advice to Tenants covering areas such as Welfare Benefits, Claims, Housing Benefit, Pension Credit and Disability Allowances
* Communicate with Stakeholders, Support Workers, Agencies, Adult Social Services, Police and Internal colleagues and Management
* Help with general enquiries and Signpost to relevant department
You will be :
* Housing experience is essential
* Resilient
* Have Strong Communication skills at all levels both Written and Oral
* Engaging with great Listening and Empathy skills
* A DBS check will be carried out and essential for this role
J-18808-Ljbffr