Receptionist, Malmaison
£12.46 per hour
20 hours
Part Time Contract
Malmaison York
We are looking for a friendly, passionate, and energetic receptionist to join the team at Malmaison.
You will be the face of our hotel, get paid for doing what you love, enjoy numerous perks and benefits, learn new skills, and build a career with Malmaison.
You must have a natural hospitality charm and a passion for service. Your goal will be to make our guests' experience the best it can be, handling queries of all types.
As a Receptionist, you are the first and last person our guests see. You set the tone for their visit and ensure everything exceeds expectations before they leave.
If high standards come naturally to you, and you love making guests smile every day, knowing you've delivered exceptional service, you might be the perfect fit. Want to be part of something different, working with the best food, drinks, and a brand to be proud of?
At Malmaison, we create unforgettable memories for our guests. This role could be your next step into a supervisory position. We actively support internal development and progression, with plans to onboard 100 new apprentices by year-end. Candidates will have the opportunity to enroll in our apprenticeship scheme after probation.
In addition to competitive pay, we offer:
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality, starting from £65 per night.
* Discounted Friends and Family Room Rate with 50% off the best available rate.
* 35% off dining in our Brasseries and Bistros.
* Fully funded Apprenticeship programs supporting your career development.
* High street discounts on shops, experiences, holidays, and more.
* Cycle to work scheme – save up to 40% on bikes.
* Healthcare Cash Plans covering dental, optical, medical, and more from £5/month.
* Referral schemes paying up to £1500 for successful hires.
* Comfortable uniform that looks professional.
* Wellness & Campaign Days promoting activities like Pay Day Lunches, National Popcorn Day, Mental Health Awareness Week, and others.
* Partnership with Wagestream for instant access to earned wages, budgeting tips, and savings options.
* Complimentary stays on your 1st, 3rd, and 5th anniversaries, including dinner, bed, and breakfast.
* Support for The Brain Charity, aiding those with neurological conditions.
* Employee Assistance Programme offering confidential advice 24/7.
Our Sustainability Goals:
* 100% renewable electricity, mainly from UK wind farms.
* Recycling at least 70% of hotel waste, driven by staff efforts and our Sustainability Council.
* Eco-friendly cleaning systems in bedrooms, public areas, and kitchens.
* Volunteering for sustainable charities, two days per year, paid.
Interested? Click Apply Now
Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion, sexual orientation, or age.
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