Help Shape the Future of Education through Technology Telford & Wrekin Council is seeking a dynamic and motivated individual to join our team of skilled IDT Support Officers within the Education Services team. Our IDT Service Desk is the single point of contact for all customer ICT requests, problems, and issues—providing essential support, advice, and guidance to education staff across Telford, Shropshire, and many other locations. You’ll be at the heart of ensuring schools and learning environments operate efficiently and effectively through technology. Make a Real Impact in Education If you're passionate about technology and want to support the digital infrastructure of local schools and learning environments, this is your opportunity to shine. Interviews will take place in July 2025 Please click on the link below to view the job description and person specification. At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice. Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups. We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including: Competitive rates of pay Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme Staff benefits and discounts including salary sacrifice schemes Free on-site parking Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day Free access to our employee assistance programme and confidential counselling Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home – our approach is to promote greater level of flexible working around personal and family commitment Find out further information about working at Telford & Wrekin Council including our full list of benefits. A CV template is available if you do not already have a CV. Please note that Telford & Wrekin Council do not hold a sponsorship licence for visas. Attached documents Job Description