Are you looking for a fun and fast-paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Team Member. In return, you'll get:
* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and in-house management training
* Optional pension plan
* Additional holiday days with length of service, up to five days
* Ongoing training and career development opportunities
* Free game vouchers every month
* 30% discount on food and drink for you and up to five friends
* 50% off food when working
* Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
* Long service awards
* A £15 donation to our charity partner upon completing induction
* Enhanced family leave benefits
* Opportunity to join our healthcare cash plan
The What...
As a Team Member, you will be at the heart of the customer experience!
No two shifts are the same; you might welcome customers at reception, host parties, or serve food and drinks. Your professional, energetic, and enthusiastic approach will ensure customers have an enjoyable and value-for-money experience.
Team Members are trained across all key areas of the centre to support the customer journey, including possible work in the kitchen.
Opening Hours and Shift Patterns:
Our centres are typically open from 9am to midnight, seven days a week.
Peak times are evenings, weekends, and school holidays, when we need availability from applicants.
* Weekday AM: 09:00 - 17:00
* Weekday PM: 17:00 - 00:00
* Weekend AM: 09:00 - 18:00
* Weekend PM: 16:00 - 01:00
Shift times vary by centre; details will be confirmed at interview. Under 18s may work until midnight, but no later.
We provide thorough induction and ongoing training, plus career development opportunities, including apprenticeships and management training.
To succeed as a Team Member, you should have:
* Excellent customer service skills and communication abilities
* High energy and adaptability in a fast-paced environment
* A friendly, supportive team spirit
* Flexibility with working hours and shifts
* Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group is passionate about bringing families and friends together for fun and healthy competition.
Since going public in 2016, we've expanded to 75 UK centres and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We aim to grow further, opening about three new sites annually.
We value diversity and inclusion, fostering a workplace where all employees are respected and valued, believing this makes us more relevant, competitive, and resilient.
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