Main duties and responsibilities
1. Take referrals for patients (aged 5+) who are wanting to navigate the ADHD and Autism assessment pathway.
2. Support patients and their families to choose an appropriate provider for assessment.
3. Support patients and their families to prepare relevant pre-assessment questionnaires and paperwork.
4. Support patients and their families to navigate the onboarding process of the chosen provider.
5. Provide information and guidance to patients and their families about the "Right to choose pathway" and answer any questions.
6. Work closely with the social prescribing lead to recognise when it is appropriate to refer onwards for further support.
7. Work closely with the social prescribing team to signpost patients and their families to community and third sector support while awaiting diagnosis.
8. Manage a dynamic short‑term caseload of patients to support through the ADHD and Autism assessment journey.
9. Work as part of a multi‑disciplinary team, attending MDTs and CSTs where appropriate.
10. Ensure that work is delivered in a timely and effective manner, managing and prioritising your own workload in accordance with the needs of the patients.
11. Build relationships with staff within the local PCN, attending relevant meetings, becoming part of the wider network team.
12. Work sensitively with people, their families and carers to capture key information, enabling tracking referrals into the service and outwards to other services.
13. Take an active role in quality improvements and innovations, such as audits, significant events analysis and development of protocols.
14. Undertake general administrative duties to support the role.
15. Evolve with the needs of the patient population to support or lead on other care coordination projects as dictated by population health data, and any other duties commensurate with the role as advised by your line manager.
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