About the role
Fixed Term until 4 January 2026
Various Contract Hours Available: 7, 14, 21, or 28 hours per week
£12.21 per hour - 18 years and over
Lakeland has been around for more than 50 years because our products are a cut above the rest. And our colleagues are the same. Work with us and you’ll be joining a team with a passion for sharing the joy that our products bring. Already a Lakeland customer? You’ll understand what we mean. There’ll be the support of a great team so you can focus on getting our customers excited about the little things that make our exclusive ranges unrivalled. You’ll also be in for some great benefits including some amazing colleague discounts – just remember to share your love of our products with each customer you meet!
About you
We are looking for a Retail Colleague (that’s our name for a Retail Assistant at Lakeland). As a Retail Colleague, you won’t just be helping customers visiting our store – you’ll be bringing a bit of theatre to the retail experience with your special brand of enthusiasm. You’ll be someone who not only loves our products but who lives them in their daily life: using our utensils to prepare breakfast, selling them all day, and using them again at home in the evening. Armed with this lived-in knowledge, our Retail Colleagues bring our products to life for our customers so they can see their unique benefits for themselves. This role is perfect for those who see the store as a stage and want to showcase our products as the main act. If that’s you, this is your big break.
Who we are
Founded in the early 60s, with the same strong values of quality and customer care as when we first started. From selling plastic bags for home freezing from the Rayner family garage in Windermere, to over 4000 kitchen and home products today, Lakeland has grown significantly. We now send out thousands of parcels a day from our Kendal despatch centre, and we have stores nationwide, from Aberdeen to Exeter, with more opening soon.
Skills
Skills required for this role include excellent communication, enthusiasm for our products, and a proactive approach to customer service.
Benefits
Joining the Lakeland team offers many benefits, including a competitive salary, discretionary bonus scheme, group personal pension plan, 29 days’ paid holiday (including bank holidays), and generous discounts on our products. We provide a positive retail environment and opportunities to work and socialise with a friendly team.
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