At Anglian we're a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry.
The Role
We are currently seeking an Office Administrator to join our thriving, friendly team based in Bar Hill. You will be at the heart of our operations, ensuring seamless coordination and outstanding customer service.
We're looking for a detail-oriented and customer-focused individual to support our team in ensuring the smooth running of our local depot. From coordinating installation teams to resolving operational issues, you will play a vital role in maintaining our high standards, and ensuring each customer has a positive experience.
Key Responsibilities
* You will be the main contact point for our customers, delivering exceptional customer service by promptly assisting with any queries or concerns.
* Coordinate installation teams, trades, and customers to ensure smooth project execution.
* Monitor and track appointment schedules and installation plans to ensure deadlines are met.
* Maintain accurate records project details related to installations.
* Resolve operational issues efficiently to minimise disruptions.
* Process purchase orders and reconcile invoices.
...