Description
:
Here at Hitachi Rail, we have a great opportunity for a dedicated Train Presentation Supervisor who thrives in a fast-paced environment and is comfortable performing a wide range of tasks from administrative to strategic. The position is based in Swansea Outstation Depot.
Salary: £34,139
15% Shift allowance
Permanent contract
Accountabilities
In this exciting role, you will be responsible to maintain and improve the quality and delivery of train presentation operations on our fleet of Class 800 rolling stock for the Intercity Express Program on the GWR West Main Line. This is a permanent role working on a rotating night shift basis.
Specifically, you will be responsible for the following deliverables:
1. Conduct and record daily KPI inspections in accordance with IEP contract (App A to Part C of Sch 6).
2. Support internal and external KPI assessments and audits.
3. Produce daily and periodic KPI reports for Operations Management team
4. Maintain KPI records in SAP and wider business systems
5. Work closely with Production teams to deliver allocated sets at the required train presentation standard, including the rectification of train presentation related defects.
6. Oversee the delivery of cleaning services, cleaning operatives and cleaning contractors
7. Monitor train presentation teams to maintain standards and completion of assigned duties (including contractors).
8. Responsible for control and distribution of cleaning material ensuring stock rotation and safety in storage.
9. Take responsibility for developing and maintaining the procedures, systems and resources necessary for delivering cleaning, grounds and waste services on site
10. Ensure all statutory Safety, Health and Environmental licences/certificates relevant to areas of responsibility are available on site for audit and review
11. Conduct individual and collective KPI training and education.
12. Ensure all statutory, health and safety and environmental licences, certificates and documentation relevant to areas of responsibility are available on site for audit and review
13. To be aware of and actively promote and implement Hitachi’s ethos, culture and values.
14. To be involved in Hitachi Rail Europe’s staff development and training and participate in PDP procedures.
15. Provide input on performance reviews and disciplinary issues.
16. To undertake any other reasonable duties and responsibilities as may be required.
About you
Required Skills/ Knowledge
17. Experience in delivery of service quality and audits.
18. Good written and verbal communications skills. Good report writing skills necessary
19. Good knowledge of Microsoft Office Products, word, excel.
20. An understanding of health and safety requirements of a working environment
21. Manage resources to ensure compliance with HR policies and procedures including but not limited to recruitment, staff performance, training, development and appraisals.
22. Experience of and commitment to the effective implementation of equal opportunities and CSR policies.
23. Ability to communicate effectively both orally and in writing
Education/Qualifications
24. Previous management experience
Behavioural
25. Excellent team management and good communication skills and effective customer service approach
26. Able to represent Hitachi in a professional manner at all times.
27. Commitment to working as part of a team.
Desired Skills (not essential)
28. Knowledge and experience of heavy industrial vehicle cleaning practices.
29. SAP and IT experience
30. IOSH
31. Management of Subcontractors
What we offer
We value the importance of all of our employees, if you would like to join our fantastic organisation you could be entitled to:
32. Competitive salary
33. 25 days holiday
34. Pension scheme with contributions up to 9%
35. Private medical insurance
36. Personal Accident insurance
37. Group Income protection
38. Group Life Insurance
39. Employee Assistance Programme
We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.
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Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at .
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
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