Are you a highly organised individual with excellent attention to detail and a passion for exceptional customer service? Do you enjoy learning, problem solving, and being able to explain complex information clearly to others? If so, this could be the opportunity for you.
Key Benefits:
* £25,000 per annum, dependent on experience
* Leeds City Centre Office Based Role
* Company Pension Scheme, Healthcare Plan, Perkbox Membership, Reduced City Centre Parking
* Professional training and certification (including A2 CofC & GVC)
* Access to learning and development platform
The Role
As Training Coordinator, you’ll provide high-level administrative support to the wider training team. Supporting customers and candidates through their learning journey and ensuring the smooth delivery of both online and face-to-face training courses. You’ll be the key point of contact for course administration, customer queries, and compliance, making sure everything runs efficiently and to the highest standard.
Key Responsibilities:
* Enrolling customers onto the e-learning platform and managing their training journey
* Coordinating face-to-face courses, including booking venues, scheduling trainers, and organising assessments
* Providing professional and accurate advice to customers on training and relevant legislation
* Reviewing and processing candidate documentation and submissions, ensuring compliance with CAA and awarding body requirements
* Issuing certificates and recording exam results
* Managing trainer diaries using Jira
* Monitoring and maintaining up-to-date knowledge of unmanned aviation legislation
* Acting on customer feedback to improve the training experience
The Candidate
You’ll be someone who thrives in a fast-paced, detail-focused environment and enjoys taking ownership of your work. You’ll have a natural ability to learn and absorb complex information, with the confidence to communicate technical or legislative details clearly to customers. You’ll also be highly organised, proactive, and comfortable working both independently and as part of a team.
Key Skills:
* Excellent attention to detail and accuracy in all administrative tasks
* Strong organisational and time management skills
* Confident communicator with the ability to explain complex information clearly
* Customer-focused with a helpful and professional approach
* Eager to learn and committed to personal development
* IT literate with the ability to use systems such as LMS and Jira (training will be provided)
Our Client
Our client is a well-respected and market leading provider of drone technology for commercial uses. They provide a large variety of drone products, technology, and software to a wide range of industries including Military & Defence, Construction, Agriculture, Sport and more. Alongside a growing portfolio of technology, they also provide on-going training and education. Due to recent success and growth, our client is keen to continue expanding their business.
If you feel you are suitable, please apply today by submitting your CV. Alternatively, to discuss the opportunity further, please contact Jonny McPartland directly on 07375 675 049 / 0113 332 0678 / jonny@wearemarmion.com.
Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.