First Year OTE - £60K Top Earner 2025 - £70K Care Home Based Full time We have an exciting new role for a Customer Relations Manager based at Kentford Manor care home in Newmarket. As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote Kentford Manor through community relationships, events, and PR, ensuring a high level of customer service for each enquiry. Key Responsibilities: Achieve targets for resident occupancy and average weekly fee. Promote the care home and drive enquiries through events, sponsorships, and PR. Communicate accurate information to prospective clients about our facilities, services, and prices. Monitor competitor landscape and identify market opportunities. Collaborate with the Home Manager and Head of Departments. Complete all required reports accurately and on time. Available for evening and weekend meetings and events as required. What We're Looking For: Consultative sales approach Self-motivated, flexible, and enthusiastic. Collaborative, sharing ideas and information. Highly organised, managing multiple priorities. Customer service oriented. Why Join Care UK? Dynamic, growing organisation dedicated to outstanding care. Supportive, inclusive team environment. Competitive salary and commission structure alongside a comprehensive benefits package. Make a meaningful impact on residents lives. We are committed to recruiting diverse, talented people who share our passion for helping others. If you're ready for the next step in your career, we want to hear from you! About Us: Care UK is an award-winning private care company with over 150 care homes across the UK. We are committed to exceptional care for our residents, with our values of Caring, Passionate, and Teamwork at the core of all we do. Join us and help shape the future of care. Kentford Manor (part of the Care UK family) is a luxury care home a short distance from the town's famous racecourse and vibrant centre. Our modern home sits within the Suffolk countryside and provides premium amenities, including a professional salon and spacious lounges. We provide nursing, dementia and residential care. Kentford Manor would love to welcome you to the team to show you what a career at Care UK has to offer!