Overview
We have a great opportunity for an experienced administrator with knowledge of HR systems and processes to join our Chichester based workforce services team. In this key role you will use your supervisory skills to lead and motivate our team of Administrators to accurately maintain our HR system (ESR). The Workforce Services team are responsible for maintaining our HR system with accurate staff information and providing support to managers and staff regarding employee records. Working closely with the Service Delivery Manager, your role will be at the centre, maintaining quality, accuracy and compliance. If you are a committed individual and keen to further develop your knowledge of NHS HR processes, we would love to hear from you! The role is based in our office at St Richards Hospital, working full time, Monday to Friday.
For informal chat, please contact Lorna Gregory, Service Delivery Manager - Workforce Services (email redacted), The Workforce Services Team Leader provides management and supervision support for a team of Workforce Services Administrators ensuring high standards of customer experience. The post holder manages complex changes or amendments to staff records that require escalation and are of a non-routine nature. The post holder will take the lead on complex and on occasion, contentious issues relating to pay. The role is varied supporting non-medical staff and managers, it will provide the successful applicant exposure to the national Electronic Staff Records (ESR) system, and require a good understanding of NHS terms and conditions and pension/retirement processes.
* Maintain the ESR system ensuring accurate records are maintained for staff.
* Provide team leadership and first line management for a team of workforce administrators acting as a role-model for others.
* Demonstrate an inclusive, engaging and supportive leadership style.
* Work autonomously to continually prioritise personal and team workload to ensure timely delivery relating to payroll cut-off. There is a requirement to dynamically manage priorities based on operational need often at short notice.
* Interpret national terms and conditions and apply these locally to UHSussex staff.
* Remain up to date with changes to terms and conditions, providing advice to direct reports and line managers.
* Develop processes and procedures to ensure the effective and consistent management of the ESR system and workforce information.
* Contribute to the development of workforce policy and practice.
* Audit the teams work to identify errors, develop plans to rectify and ensure processes and/or training needs are reviewed.
For further details / informal visits contact:
Important information for applicants:
Note on AI Use in Applications We value the individuality and authenticity that each candidate brings to the application process. While AI tools are increasingly accessible, we strongly discourage their use in completing your application. Your responses should reflect your own voice, experiences, and motivations—elements essential to a fair and accurate evaluation. Applications that rely heavily on AI-generated content may misrepresent your abilities and could result in your application being rejected.
Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified. Some adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent missing out on applying.
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for roles that meet the Visa and Immigration eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criterion.
UHSussex reserves the right to close the role early if we receive a high volume of applications.
At UHSussex we are proud to be at the heart of the NHS. As one of the UK's largest acute Trusts, we strive to put patients first and support wellbeing for staff. We offer flexible working where possible to support work-life balance. We are committed to diversity and inclusion, and we are a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We provide a range of staff networks and buddy systems to help new members settle in.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack
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