A leading hire provider in the UK is seeking a Head of Customer Contact Centre to lead and manage the Hire Direct contact centre based in Haydock. This role involves overseeing daily and strategic operations, ensuring exceptional service delivery, and fostering a high-performance culture among approximately 140 team members. The ideal candidate will have significant leadership experience in a high-volume environment and a strong customer service mindset. A competitive benefits package is included. #J-18808-Ljbffr