Crewing Specialist - Crawley Job details Salary: Competitive Hours: Full Time - 4 on 4 off shift pattern with a mixture of day and night shifts plus a period of standby Location: VHQ Crawley Contract: Permanent Closing Date: 30th May 2025 At Virgin Atlantic, our purpose is to ensure everyone can take on the world. Our vision is to be the most loved travel company. To achieve both, we're harnessing our spirit of entrepreneurship and innovation to reimagine the world and create thoughtful experiences that feel brilliantly different at every opportunity. Our people are game changers who see the world differently. Acting as a loud and proud voice for positive change for our people, places, and the planet, they're not afraid to roll up their sleeves to take on the big things while never forgetting the importance of the small details. So, if you're ready to take your career to new heights, read on. In a nutshell As a Crewing Specialist at Virgin Atlantic, you will play a vital role in ensuring the smooth operation of our flight schedules by managing the allocation of crew members to flights. You will work closely with our Pilots, Cabin Crew, and Operations teams to optimize crew rostering, minimize disruptions, and maintain the highest levels of safety and customer service. Day to day Some of your key responsibilities in this role will be: Efficiently re-plan crew resources to maximise roster efficiency, ensuring compliance with Flight Time Limitation and Fatigue Risk Management principles. Daily coverage of open pilot and cabin crew positions, promptly reporting issues to the Duty Manager. Identify, resolve, and address operational risks on the roster. Efficiently re-plan training on live rosters due to disruptions for pilots and cabin crew, following VAA and regulatory requirements, including ground courses, simulator sessions, flying duties, and resolution of training issues. Ensure effective communication with the Pre-Op Planner regarding training plan requirements or changes. Align with and recommend where necessary processes and procedures to achieve objectives efficiently Support the Manager to maintain the departmental reputation through adherence to processes, procedures, and roster change requirements Maintain effective and timely communication within the team, with Cabin Crew, Pilots, and key areas of the business and address feedback to improve operational efficiencies About you To be successful in your application we're looking for someone with an operational background in aviation, alongside the below: An excellent problem solver who excels under pressure in a constantly evolving environment Excellent communicator who is able to prioritise and influence Great decision making Experience of Word, Excel & Outlook It would be great if you also have the following: A good understanding of CAA/EASA and Fatigue Risk Management Experience of using Crewing systems such as AIMs A background of working in a Crewing environment If the above sounds like you then we'd love to hear from you! Be yourself - Our differences make us stronger Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong. To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitment@fly.virgin.com) feeling confident that we've got your individual considerations covered. Our recipe for leadership At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here