Funeral Service Operative Level One
Location: Aldershot Care Centre, Aldershot
Job Type: Full-time, permanent
Salary: £25,652.00 per annum plus on-call payments
About the Role
We're looking for a compassionate and reliable individual to join our team at our Aldershot Care Centre. This role offers the opportunity to support families during one of life's most sensitive moments, playing a key part in delivering respectful and meaningful services that genuinely make a difference.
Why This Role Matters
At Dignity, every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured throughout the entire process.
Responsibilities
* Provide dignified and professional care for the deceased.
* Support funeral directors in delivering seamless service and ceremonial work.
* Drive and operate specialist vehicles (including hearses, limousines, and private ambulances).
* Maintain high standards of presentation for vehicles and facilities, ensuring they are well‑maintained.
* Participate in an out‑of‑hours on‑call rota (including nights/weekends) to support families.
* Bring the deceased into our care from the place of death – private homes, hospitals, hospices, or public spaces – under varying circumstances.
* Prepare the deceased (washing, dressing, presentation) in accordance with family, religious, or cultural wishes.
* Support with chapel visits and interact with families in a calm and respectful manner.
* Carry out all duties involving the deceased with the utmost care and professionalism.
Skills & Knowledge
* Demonstrates empathy, professionalism, and composure under pressure.
* Has a respectful, caring approach when supporting both colleagues and families.
* Is physically capable of manual handling tasks, including lifting and carrying.
* Is comfortable working in direct contact with the deceased in a variety of conditions.
* Is reliable, flexible, and able to work outside standard hours when needed.
* Takes pride in presenting themselves in a professional and dignified manner.
* Holds a full UK driving licence (essential).
No previous funeral experience is necessary – complete training, uniform, and support will be provided.
Benefits
* Professional development: comprehensive induction and in‑house programmes.
* Bonus potential: unlock the possibility of earning additional bonuses.
* Life assurance cover.
* Health & wellbeing programme.
* Holiday allowance: 30‑33 days per year, inclusive of bank holidays.
* Pension scheme.
Next Steps
To join us in this role, click the 'apply' button to submit your application. A member of our Talent Acquisition Team will be in touch!
About Us
We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. We are building the UK's leading end‑of‑life company.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions and create a better workplace. Whoever you are, wherever you’re from, and whatever your life looks like, we'd love to hear from you. If there's anything you need to make the process more accessible, please let us know.
FCA Statement
The FCA regulates us so that some roles may be subject to background checks.
Legal
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable. We reserve the right, depending on the number of applications received, to close or extend closing dates for positions; therefore, we recommend submitting your application early.
#J-18808-Ljbffr