Overview
Retail Sales Assistant - Jollyes Pets - Chippenham. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a great career with Jollyes.
Responsibilities
Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.
Benefits and rewards
* £8.18 - £12.21 per hour plus bonus potential up to £1000 p.a. paid in two installments, terms and conditions apply.
* iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits.
* Retail Trust membership - counselling, wellbeing and financial support for the retail industry.
* Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers.
* Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and more.
* 30% off Jollyes branded products (and 20% off other brands in store).
* Discounts for our groomers and pet clinics.
* Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%).
* Free colleague uniform and on-site parking.
* Additional paid leave for wedding, new pet coming home and your birthday off.
* Enhanced Maternity leave - full pay for first 26 weeks before reverting to SMP for 13 weeks (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service).
* Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc).
* Top Dog Award scheme - colleague nomination scheme to recognise great service with a 'Cat nap day' and a badge/certificate.
* Buy/Sell holiday scheme - purchase or sell up to 5 days provided it doesn’t take you below the minimum entitlement.
* Cycle2Work scheme - up to 47% off a new bike & accessories.
* Care concierge supporting colleagues who are carers with access to information, services and benefits.
* Alvie health coaching / cancer support (specialist nurses, physio, nutritionists, psychologists).
* Discounted membership for David Lloyd Clubs.
* Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles.
Requirements / What you’ll bring
* We are seeking people with a fun personality who are great at interacting with pets and people.
* Enjoy the challenges of a fast-paced retail workplace.
* Ideally, experience in a similar, customer facing environment and a hands-on approach.
* You must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of Genuine, Wise, Focused, Eager, Together.
* A high level of flexibility is required as our opening hours include evenings and weekends. You should be flexible to cover any shifts over 7 days.
* Part time, permanent position - 8 hours per week.
Jollyes is an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we are friendly to pets, people and the planet too.
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