Job Description
Systems Manager£40,000 - £50,000Full time, permPosition OverviewOur client is seeking an experienced and proactive Systems Manager to lead the transition to a new ERP platform, oversee their document management systems, and act as the primary escalation point for internal IT-related issues. This role is pivotal in ensuring their technology infrastructure supports operational efficiency, data integrity, and long-term business growth.The ideal candidate will combine strong technical expertise with excellent communication and project management skills.Key ResponsibilitiesERP Management & Migration
* Lead, plan, and execute the migration from existing ERP systems to the new platform.
* Liaise with vendors, implementation partners, and internal stakeholders to ensure smooth transition and minimal operational disruption.
* Map current processes to the new system, identifying gaps and opportunities for improvement.
* Oversee data cleansing, data migration, and testing activities.
* Provide training and ongoing support for users post-implementation.
* Monitor system performance and implement continuous improvements.
Document Management Systems
* Manage the organisation's digital document management platforms, ensuring accessibility, security, and compliance with company policies.
* Develop and maintain document structures, permission controls, retention policies, and workflows.
* Drive adoption of best practices across the business to enhance collaboration and information governance.
* Troubleshoot system issues and coordinate updates or upgrades with vendors.
IT Support & Infrastructure Oversight
* Serve as the primary point of escalation for internal IT issues, coordinating fixes with external IT providers where necessary.
* Oversee hardware, software, and network needs across the organisation.
* Implement and maintain IT policies, including cybersecurity protocols and data protection standards.
* Support onboarding and offboarding processes with regard to systems access and equipment.
* Monitor system health, conduct routine audits, and ensure business continuity through backup and recovery strategies.
Skills & Experience Required
* Proven experience managing ERP systems, including involvement in migration or large-scale implementation projects.
* Strong understanding of document management systems and information governance.
* Broad IT knowledge, including troubleshooting, networks, hardware, and software environments.
* Excellent project management skills with the ability to manage multiple priorities simultaneously.
* Strong analytical and problem-solving skills.
* Exceptional communication skills with the ability to support and train users at all levels.
* Vendor management experience.
This is a full-time contract position with an immediate start available, salary of £40,000 - £50,000p/a dependant on experience. For more information on this position please contact Harriet Ali at Four Squared Recruitment.