About The Role
Are you a great team leader with exceptional inter-personal skills? Are you ready to take things to the next level?
Sytner Tamworth is currently recruiting for a Workshop Manager. This is a unique opportunity to work with the BMW brand at an exciting time in its history.
About You
This role would ideally suit someone already working as a Workshop Manager or Workshop Controller; however, an experienced senior Service Advisor would also be considered as a minimum requirement.
The Successful Candidate Will Have To
* Ensure service and repairs are carried out to the highest standards of quality to ensure customer satisfaction.
* Ensure efficient use of materials, equipment, and labour resources.
* Build strong relationships with the brand and have a good understanding of warranty processes.
* Actively coach and support the service team to develop individual competencies.
* Develop training plans for all technical personnel and participate in their development.
* Ensure Health and Safety procedures are observed and maintained at all times.
* Ensure efficient progression of work through the workshop.
* Identify key processes and work on improving workshop flow and streamlining the customer journey.
* Increase productivity by removing waste, tracking KPIs, and managing the team.
Why Sytner?
Sytner Group offers an industry-leading benefits package. We are passionate about continuous improvement and creating an environment where everyone feels valued, appreciated, and able to reach their full potential.
* Enhanced Holiday Entitlement – 33 days including bank holidays
* Industry-leading Maternity, Paternity, and Adoption Pay
* Career Development opportunities
* Recognition of Long Service every 5 years
* Discounted Car Schemes
* High Street Discounts
* Discounted Gym memberships
* Cycle to work scheme
* One paid day per year for voluntary/community work
At Sytner, our values and behavior are important. We foster a respectful environment where every individual's contribution is valued, supporting colleagues to thrive and reach their potential.
We are committed to diversity and inclusion and welcome applications from individuals of all backgrounds. If you require adjustments to the recruitment process, please let us know.
With over 23 prestige vehicle brands across 140 UK dealerships, we pride ourselves on developing talent and building careers. Our colleagues recently scored us 89% on our engagement survey.
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