The role involves providing operational leadership for the services offered by Time 4 U, in collaboration with the Director. Responsibilities include supporting the Director and Executive team in executing strategic and operational service plans, ensuring the delivery of operational priorities, and leading the operational management of Time 4 U services. The position requires producing annual service plans, establishing robust governance systems with the Quality and Governance Manager to enhance service effectiveness, and promoting joint working across all Time 4 U services and external agencies. The role also involves ongoing consultations with the business development team assessing risk profiles of new clients and review care packages for existing clients. The post holder will provide oversight for risk management for all clients in Time 4 U placements. The role will also cover reviews for all current placements with the wider network. This will include providing strong leadership during periods of change for clients and facilitating the meaningful involvement of and carers in service development and monitoring. The post holder will foster collaboration with agencies, especially local authorities, to deliver care services effectively and lead the development of the organisation's Quality Improvement program alongside the Quality and Governance Manager.