Sales Office Manager -
Location: Livingston
Are you a dynamic and results-driven leader with a passion for sales and customer service? Our client is looking for a Sales Office Manager to drive performance, lead a high-performing internal sales team, and help shape the future of their branch operations
About the Role:
As Sales Office Manager, you'll play a key role in leading and managing the internal sales function. You'll inspire a culture of success, deliver outstanding service to our customers, and exceed financial targets through intelligent trading and strong leadership. You'll also act as a bridge between our sales team, suppliers, and external account managers-ensuring alignment and driving growth.
What You'll Be Doing:
*Lead, coach and develop a high-performing internal sales team.
*Monitor and communicate team and branch performance daily.
*Set and achieve revenue, gross profit and margin targets.
*Build and maintain long-lasting relationships with customers, suppliers, and colleagues.
*Ensure pricing and quotations are handled efficiently and accurately.
*Deliver exceptional customer service standards at all times.
*Analyse sales performance and create actionable plans to maximise opportunities.
*Drive improvements in credit control and reduce debtor days.
*Deputise for the General/Branch Manager when required.
*Conduct regular 1-2-1s and performance reviews with direct reports.
What We're Looking For:
*Proven experience leading a successful sales team
*Exceptional communication and relationship-building skills
*Performance-driven with a tenacious, proactive approach
*Analytical mindset and confident with reporting and planning
*Strong negotiation skills and commercial awareness
*Encouraging, motivational, and coaching leadership style
*IT literate and comfortable with CRM/sales platforms
Why Join?
*Be part of a company that values leadership and innovation
*Supportive environment with genuine opportunities for growth
*Great team culture and the chance to make a real impact
*Competitive salary and benefits package
Mandeville is acting as an Employment Agency in relation to this vacancy