Your new company Working for a Top 5050 Accountancy Practice and Real Living Wage Employer with over 300 team members based across Devon and Somerset. We are looking for an Administrator to join us on a permanent basis in our Crediton office. This role is to provide administrative support to the Lead Partners and help support the continued growth of the office. This role is full-time, 36.25 hours per week or a minimum of 27.5 hours per week, working 9am-3pm. Salary full-time is £23,751. Your new role The main duties (but not limited to) are the following: Providing ad hoc accounts, administration, and secretarial support for the local team, reporting to the partner of the office. Managing meeting room diaries, room set-ups and close downs. Hospitality for clients, including meeting, greeting, arranging parking and refreshments. Answering phones, main switchboard, and intercom; directing calls, and taking and passing on messages accurately and efficiently. Handling and dealing with daily post, filing, and communicating. Handling and dealing with the main Crediton office email inbox; distributing emails to the right contacts. Taking payments from clients over the phone or in person. Maintaining our office petty cash receipts and payments; dealing with client banking. Upkeeping and communication of key office information including (but not limited to) suppliers, contractors, services, utilities, emergency shut-offs and general maintenance management details. Ensuring office supplies are up-to-date, made and items in stock. Onboarding processes associated with our new clients; contacting clients to obtain money laundering IDs and performing checks; liaising with clients and team members to obtain essential information to set up clients on our internal systems. Ensuring terms of business are up-to-date, and other key legal documentation is in place for our clients. Updating and maintaining our internal practice contact database. Helping with keeping our client records store organised. Preparation of database invitees and attendees for local office events. Creating and sending out invitations, managing responses and reminders. Generating content relating to events attended and agreed programme. Providing general event support for the office. What you'll need to succeed Ideally, the successful candidate will have the following attributes, skills, experience, and qualifications: Outgoing, socially confident, and emotionally controlled. A positive attitude, friendly, and approachable. Resilient, able to multitask, and work independently / flexibly. Adaptable, organised, and conscientious. Takes the initiative, ability to prioritise, and meet deadlines. Discrete, professional, and team-orientated in approach. Passionate about all areas of internal and external service Efficient and accurate typing skills and processing. Excellent oral and written communication. Sound working knowledge of technology, including MS Word, Excel, PowerPoint, and Outlook, is essential for this role. Recent experience of working in a similar position or customer / client-facing administrative role. What you'll get in return 36.25 hours per week (Hybrid and Flexible working may be available). 20 days annual leave plus bank holidays increase to 25 days annual leave after three years' service. Annual salary review. Death in service 3 x annual salary. Access to Westfield Rewards and Health scheme. 24-hour external Employee Assistance Programme helpline. Flexible benefits include Buy and Sell holidays, Cycle to Work, Payroll Charity Giving and Private Medical Insurance. Introducing client and team member commission schemes. Pension 3% rising to 4% (but matched up to 6% after 4 years' service). Enhanced Maternity and Paternity after one year's service. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk ADZN1_UKTJ