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Employee relations team manager

Milton Keynes
The New Homes Group
Team manager
Posted: 16 July
Offer description

Deposits Coordinator

Are you detailed oriented and enjoy providing great customer service? Are you proficient in handling administrative duties with ease? If the answer is YES, we have an exciting opportunity for you as a Deposits Coordinator within our Lettings Support Centre Team in Leighton Buzzard.

The main purpose of your role as a Deposits Coordinator is to provide administrative support to branches, landlords and tenants and to efficiently manage tenancy deposits, through delivering an excellent customer service.

Benefits of a Benefits Coordinator:

1. Industry leading training and development
2. Support in training towards ARLA – NFOPP qualifications (additional £1000 once qualified)
3. Clear career progression opportunities
4. Collaborative, rewarding and fun environment
5. Team incentives
6. 24/7 AIG Smart Health (including virtual GP) coverage for you and your family
7. 25 days holiday entitlement in addition to Bank Holidays
8. Employee discounts and Wellness programme

Key responsibilities of a Deposits Coordinator:

9. Administering Tenancy Deposit Scheme referrals by liaising with landlords, tenants, branch staff and client accounting
10. Advising and obtaining instructions from landlords and tenants at the end of the tenancy
11. Draw up schedule of costs based on checkout report
12. Ensure that relevant payments are instructed promptly and properly regarding contractors, deposits

Skills Required for a Deposits Coordinator:

13. Customer service and administration skills
14. Organised and detail oriented
15. Excellent communication skills (written and verbal) with the ability to deal confidently with all the parties
16. IT literate (MS Office, internet, email systems)

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

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