The successful candidate will be someone who can do more than just manage platforms; you’ll need the ability to lead a team through complexity.
You’ll be leading a team (and sometimes third-party suppliers) responsible for running, supporting, and improving our clients' platforms and infrastructure. This involves balancing day-to-day stability with long-term improvements. You’ll need to set a clear direction, align the team behind it, and ensure execution.
You’ll report to the Head of Software Delivery and work closely with Architecture and Software teams. You will play a key role in delivering change across systems central to the organization’s purpose.
To apply, you should have the following background, skills, and experience:
1. Strong people management – experience supervising, mentoring, and deploying people, managing well-being, absence, 1-2-1’s, performance, disciplinary actions, individual training, development plans, and appraisals.
2. Experience with Azure / DevOps – deployment and configuration via pipelines, release and deployment management, and support of infrastructure and products.
3. Experience managing a team of Azure Infrastructure Engineers and DBAs responsible for monitoring, alerting, and database management. Technical knowledge in infrastructure and databases is essential.
Additional beneficial experience includes:
* IT Service Delivery and/or Support Management background
* Experience with internally produced software applications/products, understanding the software production process, including testing, QA, implementation, infosec, and maintenance.
* ITIL v3 or above certification.
Benefits include:
* 25 days’ holiday plus Bank Holidays and Christmas shutdown
* Flexible working and investment in your development
* 35-hour workweek
* Excellent pension scheme (6% - 11.5% employer contribution)
* Enhanced family leave and more
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