We’re looking for a Governance Officer. Interested?
Do you want a role where you’re recognized for what you do, given the opportunity to thrive, and have the chance to be the best version of yourself? Are you interested in joining a great organisation with an employee offer and experience that rivals others? Are you looking for a new challenge? If so, please keep reading, as you’re just what we’re looking for!
The team…
Legal & Democratic Services are looking to appoint a full-time experienced Governance Officer to work within the Corporate Complaints team, which alongside the Council’s Democratic Services team, Member Support team, Electoral Services team, Information Governance team, and Governance Legal Team, comprises our Governance Team.
About the role…
The post holder will be responsible for providing expert advice and support to officers and Councillors on a diverse range of governance matters, focused around the Council’s response to and learning from corporate complaints. You will provide operational support to the Principal Complaints Officer, deliver insight on procedural matters, and help improve outcomes for residents through learning when things go wrong. You will work closely with the Governance Legal Team on complex issues relating to corporate complaints and with the complaints teams focused on housing and social care matters to help the Council gain a holistic insight.
About Gateshead Council…
Gateshead is a constantly changing borough combining modern facilities with a fascinating heritage, and the demand for our services continues to grow. We engage with many partners and contract numerous services to deliver the best outcomes for our community. We’re committed to providing our customers with high-quality service and seek like-minded individuals who can help us deliver sector-leading results. We want people who want to make a difference, are talented, possess the right knowledge and skills, and want to demonstrate how good they are.
People are our greatest asset at Gateshead Council, and we value every employee. We encourage our staff to think differently, do the right thing, and be innovative.
What’s in it for you? Here are some highlights:
* Competitive salary: £29,540 - £32,061 pa
* Employer contribution to your pension to help you save for your future
* Annual leave starting at 28 days per year, rising to 32, with options to buy up to 10 additional days
* Participation in the Council’s Flexi time scheme, subject to approval, up to 26 days per year
* Hybrid working arrangements for work-life balance
* Opportunities for career development and learning
* Health and wellbeing support, including discounted leisure memberships and cycle to work scheme
* Access to benefits platform VIVUP for discounts and offers
It’s time to apply!
We’re excited that you want to work with us. Please review the full job profile via this link. Make sure you meet the essential criteria outlined in the job profile, as we will check this during the selection process.
For an informal discussion or assistance, contact Mark Lowes, Principal Complaints Officer, at 0191 4332317.
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