General Manager – Luxury Boutique Hotel, West London
Location: West London
Salary: £60,000 – £85,000 + Bonus (DOE)
Are you a visionary hospitality leader with a passion for creating unforgettable guest experiences? We’re seeking a dynamic and experienced General Manager to lead a stunning luxury boutique hotel in the heart of West London.
This beautifully designed property blends contemporary elegance with timeless charm, offering exceptional service, curated F&B experiences, and a warm, welcoming atmosphere.
About the Role:
As General Manager, you’ll have full operational responsibility for the hotel, leading a passionate team to deliver outstanding guest satisfaction while driving commercial performance.
You’ll be hands-on, highly visible, and committed to excellence—bringing fresh ideas and strategic thinking to every aspect of the operation.
Responsibilities:
* Oversee day-to-day hotel operations, ensuring the highest levels of service
* Lead, mentor, and inspire the hotel team across all departments
* Drive revenue growth and manage budgets/P&L effectively
* Uphold brand standards and guest experience at every touchpoint
* Collaborate closely with owners and stakeholders to align on strategy
* Foster a culture of excellence, creativity, and accountability
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