Payroll Administrator
Salary: Competitive plus Veolia benefits
Location: Hybrid - Cannock WS11 8JP
Hours: Full Time 40 hours OR Part Time, Permanent 16hrs, Wednesday to Friday (Flexible)
What we can offer you:
* Access to our company pension scheme
* Discounts on a range of well known retailers and such things as groceries
* Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
* 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
* One paid days leave every year to volunteer and support your community
* Ongoing training and development opportunities, allowing you to reach your full potential
What youll be doing:
* Proactively support the payment of 15000 employees in an accurate and timely manner
* End-to-end running of payrolls and all associated activities
* Responsibility for the delivery of payroll metrics to agreed SLAs
* Be a member of project teams to deliver corporate objectives
* Ensure that colleagues are paid in accordance with agreed timetables
* Act as a key contact for payroll queries and provide excellent customer service
* Provide timely, detailed feedback and updates to all queries and treat employees and stakeholders as customers of payroll services HR
* Look at current issues and make suggestions to resolve (and implement where possible)
* Make suggestions to ensure that end-to-end employee lifecycle processes impacting payroll are effective and result in an excellent customer experience
What were looking for:
* CIPP payroll technician certificate or equivalent beneficial
* Strong current working knowledge of Payroll (desirable)
* Intermediate Excel / Google Sheets skillsAbility to breakdown complex issues and deliver on time
* Ability to support others
* Self-starter with the ability to operate in the detail
* Strong customer service and stakeholder engagement skills
We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
We are a Disability Confident Employer and offer adjustments where reasonable and appropriate. We will offer an interview to applicants with a disability or long‑term condition who opt‑in to the Disability Confident scheme, and meet the minimum criteria for our roles.
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