Do you have excellent customer service and administration skills and have a background in any of the following, electrical, mechanical, gas or construction.
Are you looking for a new role with a company that can offer the following,
Work for a Well-Established, Growing Service Provider
Youll Get Real Responsibility with Real Systems
Professional Development & Training
Culture & Team Environment
Competitive Benefits Package
Do you have experience in any of the following:
Familiarity with CAFM systems or
Experience working with subcontractors
Facility management or helpdesk background
COMPANY OVERVIEW
Our client is a leading provider of Mechanical and Electrical (M&E) maintenance across the UK. With a strong presence in the commercial, retail and industrial sectors, they also delivers specialist services in water hygiene and managed services - operating 24/7, 365 days a year.
With over 30 years of industry expertise and a workforce of more than 400 employees, our client operates nationwide from its headquarters in Glasgow, supported by strategically located offices across the UK. Our client continues to set the standard in facilities maintenance through innovation, real-time technology, and an unwavering commitment to excellence. They value the strength that comes from a diverse team. They are proud to promote equality, embrace inclusion, and stand firmly against discrimination in the workplace.
Client specializes in providing customized facilities management solutions across various sectors, including commercial, industrial, retail, and public services. Their expertise allows them to address the unique challenges and requirements of each sector effectively.
JOB PURPOSE
Our client is looking to recruit a full-time Subcontractor Coordinator. This person will form part of the Contracts Team and will be based in Glasgow.
Coordinating and scheduling subcontractor visits, ensuring alignment with client needs and operational workflows.
Managing and updating CAFM (Computer-Aided Facilities Management) systems to track and allocate tasks effectively.
Responding to client enquiries, delivering excellent customer service and acting as a communication bridge between clients and onsite teams.
Ensuring compliance with SLAs (Service Level Agreements) and KPIs (Key Performance Indicators), consistently monitoring performance and deadlines.
Recording and processing data accurately, leveraging Microsoft Word and Excel for documentation and reporting.
Prioritising effectively in a fast-paced environment, handling multiple tasks and adjusting as operational needs evolve.
SALARY & BENEFITS £26,500 to £27,500 per annum plus benefits
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