Join to apply for the MAC Boots Doncaster Counter Lead 22.5hr role at The Estée Lauder Companies Inc.
Description
We are looking for a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Associates to achieve sales, customer service, and operational targets.
Candidates should have proven leadership, coaching, and business management skills gained in a fast-paced retail environment. This is an exceptional opportunity to be the Chief Executive Officer of your own store.
You will have full accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and leading a high-performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and a step towards a long-term career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at the point of sale. This first-level management role, with exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, will equip you with skills to progress further in the beauty industry.
We value diversity of thought and people, offering progressive career opportunities, outstanding training, development, and a competitive remuneration and benefits package.
Qualifications
* Effective verbal and written communication skills. Excellent interpersonal skills.
* Quality customer service skills. Skilled at winning people over.
* Results-oriented, with a high drive to meet objectives and standards.
* Pursues goals beyond what is required or expected.
* Senses others' development needs and bolsters their abilities.
* Anticipates, recognizes, and meets customers' needs.
* Handles difficult and tense customer service situations with diplomacy and tact.
* Guides the performance of others while holding them accountable.
* Cultivates and maintains extensive informal networks.
* Models team qualities like respect, helpfulness, and cooperation.
* High attention to detail and organizational skills.
* The ability to work autonomously and contribute to the team.
* Proactive and positive approach to work and tasks.
* Confidentiality, tact, and discretion when dealing with people.
Qualifications / Knowledge
* Retail sales experience.
* Team leadership.
* Experience dependent on business/store size.
* Experience in strategic planning and execution.
* Ability to develop financial plans and manage resources.
* Working knowledge of computer systems including email and Microsoft Excel.
Additional Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Design, Art/Creative, and Information Technology
* Industry: Personal Care Product Manufacturing
This job posting is active. No indication of expiration or that it is no longer accepting applications.
#J-18808-Ljbffr