Strategic Account Manager (German Speaker for Manufacturing and Industrial)
In this role, you will be part of the Strategic Account Management team, responsible for driving growth across high-value named accounts. The portfolio focuses on major automotive and industrial customers in the DACH region, balancing strong ARR performance with diversified account coverage.
Requirements / Responsibilities
* Nurture and grow a portfolio of strategic named accounts within your assigned industry, acting as a trusted advisor across all levels of the client organization
* Develop a deep understanding of your clients’ business challenges and current-state solutions to identify high-impact opportunities for cross-sell and upsell across solutions
* Own the sales cycle and contracting process from opportunity identification to deal closing while leveraging internal partners effectively, including Solution Executives to position and pitch product-specific solutions and Solution Engineers to deliver tailored technical demonstrations
* Oversee post-sale implementation strategy by coordinating Professional Services and facilitating handoffs to Customer Success
* Build and execute comprehensive strategic account plans that map buyer ecosystems, uncover whitespace, and prioritize cross-sell opportunities
* Conduct annual account reviews with Customer Success to identify renewal risks and uncover growth opportunities within existing accounts
* Be an expert in industry dynamics and client developments, and use your expertise to inform account strategy and support long-term growth
* Strengthen relationships with key stakeholders across IT, procurement, and functional buyer groups (e.g., EHS, Sustainability)
* Navigate long sales cycles and influence complex multi-stakeholder buying processes, including formal committees and third-party consultants
* Translate nuanced business challenges into strategic solution proposals that align with platform capabilities
Qualifications
* Bachelor’s degree or equivalent experience
* 10+ years of enterprise sales or account management experience with a proven track record
* Sales experience in a technically complex selling environment, including SaaS
* Demonstrated success managing strategic accounts and driving multi-solution growth
* Experience collaborating with cross-functional teams, including technical, product, and executive stakeholders
* Strong understanding of enterprise buying processes and stakeholder dynamics
* Proven ability to develop and execute strategic account plans
* Excellent verbal, written, and interpersonal communication skills
* Proficiency with CRM tools (e.g., Salesforce) and productivity platforms
* Ability to synthesize complex business needs into actionable solution strategies
* Self-starter with strong organizational and time management skills
* Willingness to travel as necessary