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Are you passionate about providing exceptional housing services and making a positive impact on people's lives? Spirehouse Recruitment is seeking a dedicated and enthusiastic Housing Officer to join a leading Housing Association.
This is a fantastic opportunity for a proactive individual to deliver a safe, high-quality, and adaptable service to vulnerable customers across specialist supported housing homes. As a Housing Officer, you will play a crucial role in ensuring the effective management of tenancies, fostering strong relationships with partner agencies, and creating a stable and supportive environment for residents.
Spirehouse Recruitment is proud to partner with a Housing Association that values its employees and is dedicated to providing an inclusive and supportive work environment. This is an excellent opportunity to advance your career as a Housing Officer and make a real difference in the community.
Key responsibilities of the Housing Officer:
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Provide a responsive and pro-active tenancy management service, addressing tenant requests and enquiries efficiently.
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Investigate and resolve tenancy breaches, working collaboratively with other agencies and colleagues to support vulnerable residents and take appropriate enforcement action when necessary.
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Manage void properties effectively to ensure quick re-let, overseeing pre-let and post-let processes and coordinating necessary repairs.
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Develop and maintain strong working relationships with internal colleagues and external stakeholders, including care providers, local authorities, health services, and voluntary organisations.
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Conduct regular property visits, meet with customers and care providers, and proactively address any hazards or risks to ensure resident safety and well-being.
The ideal Housing Officer candidate will possess:
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Experience working in social housing or Care, ideally within a specialist supported setting
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Excellent IT skills, including proficiency in Word and Excel.
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Strong verbal and written communication skills with the ability to represent the organisation professionally.
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A positive, can-do attitude and a commitment to delivering high-quality services.
Additional:
To secure this post, you must be able to drive and have access to your own vehicle. You will be covering a region in the South-East and although the role is a hybrid post, there is a necessity for travel.
Spirehouse Recruitment is an equal opportunities employer
"Be wary of buyers asking to use 'Gumtree delivery' or 'Payments on Gumtree' because Gumtree doesn't offer these services currently. Requests from Whatsapp or SMS could be scams"
"Only access Gumtree from gumtree.com and do not follow links sent by other users"
"Share photos and ask lots of questions about the items you are buying and selling"
"If an ad or reply sounds too good to be true, it probably is"
"Use the 'Reply to ad' button for your safety and privacy"
"Don't reply to email addresses hidden in text and pictures"
"Trade in person, use PayPal 'paying for an item or service' to transfer money"
"Beware of fake Gumtree, eBay or escrow sites and invoices"
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