Overview
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We are delighted to be recruiting for a new Customer Relations Administrator to join us on a part time, temporary basis for 12 months.
We’re proud to say our customer are at the heart of all we do and our Customer Relations team play a key role in finding out what’s good and what’s not, turning around a bad experience, celebrating the good ones and learning from everything.
You will be part of our Customer Relations Administration Team supporting our Complaint officers and wider business to deliver the best solutions for our customers.
We're looking for someone with experience in administration support, isn’t afraid to talk with customers about anything that bothers them, wants to work with likeminded people and enjoys putting a smile back one someone’s face.
If you’re confident talking with anyone and sometimes handling tricky conversations, relish working in a fast-paced environment and experienced in providing administrative support, this could be the role for you!
Responsibilities
* Support our Complaint officers and wider business to deliver the best solutions for customers.
* Provide administration support and be comfortable talking with customers about issues.
* Be confident talking with anyone and handle tricky conversations in a fast-paced environment.
Qualifications
* Experience in administration support.
* Comfort talking with customers about issues and handling tricky conversations.
* Ability to work in a fast-paced environment and collaborate with likeminded colleagues.
Details
* Seniority level: Mid-Senior level
* Employment type: Part-time, Temporary 12 months
* Job function: Other
* Industries: Non-profit Organizations
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