Job title: Property Manager Location: Office-based role in Oxford (OX4) Working hours: 35hpw (9am-5pm / Mon–Fri) Salary: £34,800.00 - £35,432.00 per annum (depending on experience) Contract: Permanent position DBS Level: Enhanced DBS About A2Dominion We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership. Role overview As a Property Manager, you will play a front-line, customer-facing role, delivering an efficient, welcoming, and professional housing management service within student accommodation. You will be visible both at the reception desk and out in the accommodation, ensuring residents receive excellent support and guidance. Key responsibilities: * To manage the allocation, letting and void management process for all properties in line with the Group’s policies and procedures. * To carry out and monitor regular property and estate inspections and ensure accurate records are maintained and actions are taken to deal with issues. * To manage tenancies in accordance with policies, procedures and targets. * To ensure that tenancy management objectives and key performance indicators are achieved. * To be the point of contact to resolve and investigate complaints by residents and provide advice and guidance. * To ensure that IT systems are regularly updated and effective manual records are maintained. * To build relationships and work with both internal and external stakeholders of A2Dominion. * To attend and represent A2Dominion at Court, Evictions, External Meetings, as requested. * To support the Area Manager with ensuring Offices are open in line with contractual obligations and to assist with the provision of, or organisation of, an out-of-hours housing management service. About you * Driving license and own car desirable, but not essential. * Educated to GCSE level or equivalent in Maths and English (Grades A* - C) * Experience working in a customer-centred environment and dealing with the public essential * Demonstrated ability to adapt swiftly to evolving work environments. * Strong problem-solving skills, able to navigate complex challenges and implement effective solutions. * Intermediate MS Office skills and willingness to learn new systems * Knowledge of housing law in relation to Assured Shorthold Tenancies desirable * Strong organisational and multi-tasking skills with the ability to prioritise tasks effectively * Excellent communication and interpersonal skills Why A2Dominion? As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: * 25 days’ holiday (Plus Bank Holidays) * Up to 8% contributory pension * In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. Diversity & Inclusion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at resourcing@a2dominion.co.uk We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers. This Vacancy is being managed by Hollie Furness – Hollie.Furness@a2dominion.co.uk. Closing date for this role is 22 March 2026 we reserve the right to close this role upon appointment of a successful candidate.