Interview Questions
* Please tell us about the relevant experience or transferable skills you have in relation to this role?
* What three qualities do you have that would make you a good Support Worker and why will these be important?
* Please tell us how you would handle a situation where challenging behaviour was present? Please offer a relevant example if you can.
Requirements
Due to our legal obligations, we can only accept applications from people 22 years old and above. Surrey has both urban and rural areas and our residential workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle, to support our young people to attend appointments, activities or trips as agreed. To be considered for our Senior Residential Worker role you will need to hold a Level 3 Diploma in Residential Childcare (Residential Worker) or equivalent and have some experience of direct work with children or vulnerable groups. If you don't currently hold a Level 3 Diploma in Residential Childcare then please consider applying as a Residential Support Worker first and we can support you with the rest! An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.
Job Overview
We want our homes to be exceptional for the children we are entrusted to care for. It's what we strive to provide and what our children deserve. We want our homes to be nurturing, fun and inspirational places where our young people feel safe to be themselves and can rely on us to guide, care, and support them to grow and thrive whatever their challenges. Building effective relationships, co-ordinating activities and holidays, creating meaningful care plans, working together with partner organisations, writing reports and ensuring records are kept clear and up to date are some of the ways our Senior Residential Workers support our children. Like all supportive, caring, and compassionate home environments; no two days are the same, they throw up complex and challenging situations and are on 24/7 - 365 days of the year. So, let's be honest, if you are looking for a 9-5 job which is straight forward and predictable, you might want to sit this one out. There will be swearing, shouting, and the occasional tear. But there will also be happiness, laughter, and smiles. There will be reward for hard work, determination and resilience, knowing that you make a difference. Along with a dedicated and committed team we will provide you with opportunities for ongoing learning and development through a culture of high support that enables you to grow your career within our Residential service at Surrey. So, if you think you have what it takes, can match our energy to be exceptional, and are ready to expand your experience with us at Surrey we (and our children) really want to hear from you.
Additional Information
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities.
Salary and Offer
The starting salary is 33,552 per annum based on a 36-hour week plus enhanced rates of pay for occasional weekends, bank holidays and sleep in duties.
* 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
* Option to buy up to 10 days of additional annual leave
* An extensive Employee Assistance Programme (EAP) to support health and wellbeing
* Up to 5 days of carer's leave per year
* Paternity, adoption and dependents leave
* A generous local government salary related pension
* Lifestyle discounts including gym, travel, shopping and many more
* 2 paid volunteering days per year
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