Overview
Band 2 Main area Administration Grade Band 2 Contract Permanent Hours Part time - 25.5 hours per week (shift pattern 0845-2000 (Monday); 0845-1700 (Thursday & Friday))
Job ref 201-26-139 Site Launceston Community Hospital Town Launceston Salary £24,465 Pro rata Salary period Yearly Closing 08/02/2026 23:59
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
Working for our organisation
We are an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people\'s physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you\'ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people\'s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Job Overview
We are looking to welcome a new member to the Hospital Administration Team at Launceston Community Hospital. You need to be extremely organised, have an eye for attention to detail and enjoy working flexibly across different areas within the hospital. IT literacy is essential although training for all electronic systems will be provided. Previous Medical Records experience would be advantageous.
Main duties and responsibilities
To provide full clerical support to various key functions within the hospital setting and/or clinical team. Assist in the continuity of service by working from reception on a rotational basis. Be the first point of contact for all patients, visitors and members of the public attending the hospital / clinic and ensure they are fully assisted as required. To provide administrative functions within a hospital or clinical team setting, supporting a range of services which could include:
* Minor Injuries Unit
* Out-patient
* In-patient
* X-ray Department
* A range of clinical teams
* Therapy Services
* External Partner organisations
Person specification
Education / Qualifications Essential Criteria
* Basic numeracy and literacy skills
* Knowledge and experience of using Microsoft Office or similar applications
* NVQ or RSA 2 or equivalent experience
* Experience of working in an administrative setting
* Experience of managing electronic and paper-based diary / appointment systems
Desirable criteria
* Healthcare / NHS administrative experience
Skills and Aptitude Essential criteria
* Word processing and data inputting skills
* Ability to communicate clearly on telephone and face to face
Desirable criteria
* Audio typing
Knowledge and abilities Desirable criteria
* Ability to use initiative to prioritise duties
Benefits and development
We are proud to prioritise the development of our people. Opportunities available include:
* Career conversations and individual development plans for succession planning and talent management
* Protected CPD time for registered staff
* Access to a dedicated central development fund supporting CPD for all staff
* Leadership and Management development programmes
* Coaching and mentoring opportunities
* A full clinical induction programme for operational skills
* Access to a care certificate programme for our band 1-4 clinical staff
* A bespoke preceptorship programme to support newly qualified staff
* Individual professional development programmes
Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:
* Suite of health and wellbeing initiatives to support our colleagues physical and mental health
* Free access to individual HARP portfolios to support revalidation for nursing staff
* Free DBS checks where required
* Discounts available from retailers, UK hotels and main attractions
* NHS Pension Scheme
* Salary sacrifice car scheme
* Cycle to work scheme
* The Trust reimburses all application costs for staff eligible to apply for EU settlement status.
The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment. If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details. Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation. If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses. For general recruitment queries, please contact our recruitment team on 01208 834644.
Notes
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