Rota & onboarding coordinator (care coordinator)

Right at Home Solent is a quality home-care provider in the local community. We cover Southampton, Fareham and surrounding areas, and our aim is to support vulnerable adults, older people and their families. Some of our services include, Personal Care Support, Dementia Care, Hospital to Home, Companionship, Outings, and much more.

📍 Fareham (PO16)
💷 £25,000 – £28,000 per year
🕘 Office Hours: Monday–Friday, 9:00am–5:00pm (with participation in on-call rota required)
📌 Full-time | Permanent

At Right at Home Solent, we don’t just schedule care we make it happen. We are looking for a confident, organised, and people-driven Rota & Onboarding Coordinator to join our Fareham office and play a vital role in keeping our care service running smoothly.

This is a fast-paced, high-impact role where you’ll be the link between our CareGivers, clients, and office team. If you thrive on problem-solving, enjoy working with people, and can stay calm when plans change his role is for you.

About Us

Right at Home Solent is an award-winning homecare provider supporting older people to live independently and safely in their own homes. We are known for delivering outstanding care and building a workplace where people feel valued, supported, and proud of what they do. Our CareGivers and office team are at the heart of everything we do.

What You’ll Be Doing

* Build and manage staff rotas to ensure reliable, high-quality care delivery

* Coordinate CareGivers, clients, and families with clear, confident communication

* Fill shifts quickly and effectively, including last-minute changes and emergencies

* Motivate and influence CareGivers to ensure shifts are covered and standards are met

* Support onboarding of new CareGivers and ensure a smooth, welcoming induction process

* Keep accurate scheduling records using care management systems

* Work closely with the office team to maintain excellent service delivery

* Participate in the on-call rota to support out-of-hours emergencies when required

What We’re Looking For -We want someone who is:

* A strong, confident communicator who builds trust quickly

* Organised, detail-focused, and able to juggle priorities under pressure

* Calm, resilient, and solutions-driven in fast-changing situations

* Skilled at influencing and motivating others positively

* A natural relationship-builder with a people-first mindset

* Comfortable using IT systems and Microsoft Office

* Experienced in scheduling, rota planning, logistics, or coordination (desirable)

Additional Requirements

* Full UK driving licence and access to a vehicle

* Flexibility to support the on-call rota when required

* Willingness to assist with hands-on care in rare emergency situations

What We Offer

* Competitive salary: £25,000 – £28,000

* Performance-related bonuses

* Full training and ongoing development

* Clear career progression opportunities

* Supportive, friendly, and high-performing team culture

* Regular company events and recognition

* A meaningful role where your work directly impacts people’s lives every day.

Why This Role?

This is more than a scheduling job, it’s a role where you’ll solve real problems, support vulnerable people, and make sure care is delivered when it matters most. If you want responsibility, variety, and a role where no two days are the same, this is your opportunity.

Apply Now

If you’re ready to take the next step in your career and join a growing, supportive care team, we’d love to hear from you.