Are you passionate about food retail and excited to join a dynamic, entrepreneurial team? Let’s talk! We’re Nouvelle Maison, a vibrant new food retail venture in the heart of downtown Winchester. Think of us as your neighborhood French market—part café, boulangerie, fromagerie, and wine & spirits shop.
Nouvelle Maison is a place to shop for your home and a space to foster community and connection right here in Winchester. Conveniently located next to the Winchester Train Station (Lowell Line), we’re just 18 minutes north of Boston.
Job Description
We’re seeking an enthusiastic, entrepreneurial General Manager to lead day-to-day operations at Nouvelle Maison. This brand-new role reports directly to the owner and offers the opportunity to shape our culture, processes, and growth.
What you’ll do:
1. Lead and Inspire: Recruit, train, and manage a talented, cross-departmental team. Foster a fun, inclusive, and high-performance culture.
2. Run Operations: Design and manage all store procedures and processes—inventory, scheduling, waste reduction, and in-the-moment problem-solving.
3. Elevate the Customer Experience: Maintain a welcoming, memorable environment with top-tier hospitality. Develop a team culture that prioritizes customer satisfaction and ensures staff have the training they need to maintain high standards.
4. Drive Performance: Partner with the owner on financial reviews, pricing strategy, promotions and incentives, and efficiency improvements.
5. Stay Compliant: Ensure compliance with local health and safety regulations, labor laws and licensing requirements.
What we’re looking for:
6. Proven leadership in retail or food service (specialty food or restaurant experience preferred)
7. Strong knowledge of French/European cuisine and culture
8. Excellent communication, organizational, and interpersonal skills
9. Startup-ready mindset: adaptable, detail-oriented, quick learner
10. Analytical skills to interpret sales data and respond to market shifts
11. ServSafe Food Manager Certification (or ability to obtain)
12. Flexibility to work evenings, weekends, and holidays
13. Square POS knowledge a plus
What you’ll get:
14. Salary: $75,000 – $90,000 (depending on experience) + quarterly performance bonus
15. Store discount
16. PTO and sick days
17. Health insurance contribution
18. Professional development stipend (to be discussed)