We have a current opportunity for a Benefits Expert to join our client on a temporary basis. The position will be based in Northampton and start as soon as possible for at least 12 months.
As a Subject Matter Expert in benefits provision, you will be responsible for ensuring that customer requests, queries, and escalations are resolved effectively and in line with agreed service levels. You will build excellent relationships with both internal and external stakeholders and document all processes. You will also monitor and improve the benefits proposition to keep our client ahead of the curve. Supporting operational change and transformation initiatives will be a critical part of your role.
#benefitsprovision #customerexcellence #continuousimprovement
For further information about this position, please apply now.
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