Overview
Exciting, rare opportunity to join an innovative, dynamic company based in Tewkesbury, working as Administrative Account Handler in a fast-paced design and production department for a thriving business. This is a hands‑on, detail‑driven role where no two days are the same! This role is for someone who thrives on responsibility, enjoys variety, and takes pride in keeping projects running smoothly from start to finish. Reporting to the Projects Team Leader but working closely with management, design, warehouse, and installation departments to deliver a first‑class, timely service to their clients.
Responsibilities
* Taking client briefs and preparing accurate quotations.
* Processing customer orders from supplier purchases through to delivery/installation.
* Raising client invoices and approving supplier invoices for accounts.
* Managing queries, resolving issues, and managing complaints professionally.
* Providing month‑end work‑in‑progress data for all projects under your control.
* Maintaining financial accuracy to ensure all project costs are captured.
* Supporting the wider production administration team during holidays/sickness.
Candidate Attributes
* Strong communication skills – verbal, written, internal and external.
* Excellent organisational ability and confidence prioritising workload.
* The ability to work independently, as part of a team, and under pressure.
* An understanding of logistics (beneficial but not essential).
* A willingness to learn, adapt and rise to new challenges.
* Experience in manufacturing or print beneficial.
Hours
Monday – Friday – 9am – 5.30pm – 1 hour for lunch.
Salary
Competitive and negotiable depending on experience.
Benefits
* Company sick pay (dependent on length of service).
* Company pension scheme.
* 31 days holiday (including bank holidays, pro‑rated).
* Free on‑site parking.
* A supportive team environment within a growing business.
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