Employer Chesterfield Royal Hospital NHS Foundation Trust Employer type NHS Site RPC Town Chesterfield Salary £12.49 per hour Closing 21/10/2025 23:59
Bank Reception/Admin
Not Agenda for Change
Job overview
An opportunity has arisen to join our growing team at Royal Primary Care and we are looking for enthusiastic Bank Receptionist/Administrator to work within our busy medical practice within the Chesterfield area.
* This is a temporary 6 months contract. Various hours
Main duties of the job
Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team.
Working for our organisation
Our vision is to be an exceptional provider of family medicine, dedicated to our patients, and we’re on a mission to improve our community’s health and reduce inequality.
Royal Primary Care surgeries are part of Chesterfield Royal Hospital Foundation Trust and this brings the benefits of being part of a larger organisation. As well as an NHS pension, you’ll have access to training and development opportunities and a whole raft of well-being initiatives to look after your physical and mental health. At Royal Primary Care, your happiness is at the heart of our appraisal system, and we place great importance on everyone feeling included.
Detailed job description and main responsibilities
To work within the reception team with a focus on achieving excellent patient care via the telephone and face to face. Carry out GP approved triage to ensure our patients see the correct clinician first time. Being a first point of contact for our patients and other healthcare providers.
Person specification
Qualifications and training
* GCSE Maths & English grade C or above or equivalent
* NVQ or equivalent in customer care
* Formal training in a public facing environment
* Knowledge of GP computer systems, SystmOne
Experience
* Working with the public, preferably in a Reception environment
* Basic office procedures
* Telephone call handling Experience
Skills and Knowledge
* Ability to work independently following verbal or written instructions
* Understanding of the issues around Safeguarding
Personal Attributes
* Adaptable to change.
* Friendly but professional approach
* Good time management
* A willingness to strive for excellence
* Flexibility to work across sites.
* Flexibility in working hours
Flexible Working: If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this.
Chesterfield Royal Hospital NHS Foundation Trust is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.
UK Points-based immigration system: Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications.
Communications throughout the application process will be via e-mail therefore please check your e-mail account regularly.
Chesterfield Royal Hospital NHS Foundation Trust is an equal opportunities employer and welcomes applications from all sections of the community.
#J-18808-Ljbffr