Sales Administrator & Receptionist
Location: Brentwood
Salary: £26,000
Hours: 37.5 per week | Monday‑Friday, 8am‑4pm or 9am‑5pm
The Role
AEC is looking to hire a Sales Administrator & Receptionist to be the first point of contact at our Brentwood office providing an efficient, client‑focused service to training delegates, customers and staff alike. The Sales Administrator & Receptionist will deal with all incoming calls and queries effectively, maintain a high level of customer service at all times, book in asbestos samples on behalf of our laboratory and also provide diary, sales and administration support to the General Manager. Office housekeeping will also be the responsibility of this role on an ongoing basis – including office and training supplies, petty cash and any other duties that ensure the smooth running of AEC South.
What You’ll Be Doing
* Converting quotations from sales in Alpha Tracker and creating jobs on the system, ready for our resource team to schedule
* Raising associated purchase orders for converted jobs
* New client set up and credit checks
* Answering any incoming calls to the office and directing them appropriately
* Welcoming visitors and training delegates to the office
* Placing lunch orders for training delegates
* Booking in of samples received for the Laboratory
* Organising incoming and outgoing post
* Preparing site files for the site team
* Scanning returned floor plans from the site team
* Hiring of equipment for the site team
* Taking card payments over the phoneResponsible for checking and upkeeping stationary stock levels and ordering consumables for the office
* Responsible for the office building services and checks
What We’re Looking For
* Exceptional communication skills
* High organisational skills
* Previous administration experience
* A warm and welcoming personality with good telephony experience
* Strong Excel skills and the ability to learn new systems such as Alpha Tracker
Benefits
* Salary: £26,000
* 23 days leave (plus bank holidays)
* Private healthcare
* Pension scheme
* Holiday buy‑back
* Sick pay
* Loyalty bonus
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