Job Description
Overview
Are you an experienced and knowledgeable Motor Engineer who would like to contribute to the Solus Aviva family?
Responsibilities
The role:
Solus Aviva Motor Engineers preserve consistency and the very best customer service across our market leading business and our strategic partners. Our world class insurance business requires a knowledgeable and skilled engineer to take our claims to the next level of customer service and customer expectations.
The Engineering team deal with all aspects of both Insured and Third-party motor inspections, using state of the art technology to receive and audit estimates prior to authorising repairs to our Approved Repairer Network as well as Customer Nominated Repairers in a timely and cost effective manner.
You will be in constant contact with our Solus sites as well as our approved repairers monitoring the performance, recognising potential areas of improvement and relationship building.
Qualifications
Desirable qualifications and experience:
1. Member of either IMI / IRTE / ATA / VDA or be working towards (or willing to do so).
2. Motor Claims knowledge including a basic understanding of insurance principles
3. Good working knowledge of computerised damage estimating systems, including Audatex
4. Good spoken and written communication skills
5. Accuracy and attention to...