Company description
Newton Fallowell estate agents
Job description
We are a busy sales and lettings office who now require a full time candidate to join our dynamic team.
Full time hours Monday to Friday. Alternative Saturdays with a day off in week. Experience in industry preferred. Must be computer literate and have experience on microsoft office. Must hold a clean UK driving license.
Duties include but not limited to:
* Dealing with day-to-day general enquiries face to face / telephone and administration
* Completion of all appropriate section of checklists in full and on time
* Registering applicants onto mailing list
* Receiving and processing an application including referencing
* Chasing completion of an application and informing all relevant parties of updates and completion
* Ensuring all files correct for check-in 24 hours before
* Conduct Check-ins
* Organising, booking, and confirming viewings
* Proactively manage own applicants and the mailing list to generate viewings
* Dealing with and actioning website and property portal enquiries
* Booking viewings, valuations, and check ins into diary
* Update mailing list
* Viewing call backs within 24 hours of viewings as per software requirements
* Complete move in paperwork and after move in paperwork
* Take messages from overnight answerphone
* Landlord updates
* Conducting viewings out of the office on occasion and as required
* Liaise on a day-to-day basis with existing and new customers and satisfy customer requirements.
* Organise and carry out all internal property inspections within timescale
* Produce and send landlord reports on inspections within 3 days after inspection
* Organise inventories to be ready minimum 24 hours before move-in; ensure all pages signed and any amendments returned by tenants within 7-day time frame
* Advise maintenance of any issues raised on amendments as appropriate
* Follow check out procedures and conduct efficient checkouts
* Ensure checkout procedures completed in timely fashion
* Develop relationships with contractors and ensure all have a signed Contractor relationship policy doc and have appropriate insurance.
* Organise estimates, repairs, and maintenance as appropriate
* Build and maintain strong relationships with clients, tenants and contractors and provide feedback to all parties as appropriate
* Complete works orders, authorise the works and follow through to completion
* Organise gas safety maintenance files for all managed properties, ensuring Certificates renewed on time
* Manage and maintain daily administrative systems and procedures
* Provide clients and tenants with contact point for emergency cover
* Ensure all administration and admin records are completed and maintained to a highly professional standard
* Administer all responsibilities in the most cost-effective way and always operate within approved budgets and Company policies
Job Types: Full-time, Permanent
Pay: From £25,000.00 per year
Benefits:
* On-site parking
Experience:
* Lettings: 1 year (preferred)
Licence/Certification:
* Driving License (required)
Work authorisation:
* United Kingdom (required)
Location:
* Walsall WS3 3LA (preferred)
Work Location: In person