Overview
Sales Agent role at Ask Acorn in Birmingham (B13). Permanent, full‑time. Salary £25,877‑£27,515 per annum with performance bonus up to £2,000 per year.
Responsibilities
* Quoting and closing new business enquiries
* Building and maintaining long‑standing client relationships
* Amending customer policies, payments and schedules
* Retaining existing clients at renewal
* Supporting customers with existing policy amendments
* Working towards individual and team targets
* Providing excellent rapport building skills
* Handling sensitive information and following data protection principles
* Adhering to strict FCA guidelines
* Providing a professional service and promoting our brand positively
Qualifications
* Clear and effective communication skills
* Ability to assist clients of all ages and backgrounds
* Excellent organisational skills and ability to prioritise work
* Strong literacy and numeracy skills
* Ability to develop relationships from scratch
* Excellent telephone manner
About Us
Acorn Insurance, part of the Acorn Group, brings over 40 years of specialist insurance expertise. We employ more than 1,700 people across the UK and reached a milestone of £750 million in total value of insurance policies written in 2024. We value teamwork, personal development and a positive brand presence.
Benefits
* 35 days holiday (including bank holidays) with additional buy/sell options
* 24/7 mental health support and free counselling available
* Career development programmes, leadership programmes and learning opportunities
* Flexible benefits, including early access to salary via our internal platform
* Hybrid working options to support work‑life balance and individual needs
* Recognition awards, social events and more
Our Commitment
* Mindful Employer – championing mental health and wellbeing
* Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
* Menopause Friendly accredited – supporting every stage of life
* Armed Forces Covenant signatory – honouring those who serve
* Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
* Best Place to Work for Development – investing in people’s future
* Best Place to Work for Women – breaking down barriers to women’s career progression
A Few Things to Know Before You Apply
All roles at Acorn are subject to DBS and financial checks. Any offer is conditional until these are completed satisfactorily. We consider applicants with at least one year remaining on a Graduate or Post‑Study Work visa. We are not able to offer visa sponsorship at present. We are committed to an inclusive, supportive workplace. If you need adjustments during recruitment or once part of the team – flexible hours, adapted equipment, or extra support – let us know so you can do your best work.
Referrals increase your chances of interviewing at Ask Acorn by 2x.
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